Responsible Gaming

Signs Your Play Might Be Getting Out of Hand

Gambling problems build up gradually. If two or more of these sound familiar, it's worth pausing and using the tools and resources on this page.

• You're betting more money or more time than you originally planned, session after session.
• You chase losses, telling yourself the next bet will win it back.
• You borrow money, sell things, or dip into bills money to keep playing.
• You've lied to family or friends about how much you play or how much you've lost.
• You feel restless, anxious, or irritable when you try to cut back or stop.
• Betting is affecting your work, studies, sleep, or relationships.

Limits You Can Set for Yourself

You do not need a diagnosed problem to use these — treat them as normal account hygiene, the same way you would set a household budget.

• Deposit limit: decide the maximum you will fund into your account per day, week, or month, and stick to it before you start playing, not after.
• Loss limit: set a stop-loss amount for each session and walk away once you hit it, win or lose.
• Time limit: decide how long you will play before you sit down, and use an external timer or alarm — not the clock in the game window.
• Self-exclusion: if you need a longer break, contact PH90 support to request a temporary or permanent account suspension.
• Reality check: step away for five minutes every hour to check how much time and money has actually gone into the session.

Where to Get Free, Confidential Help in the Philippines

If gambling is affecting your life or a loved one's, these national services are free, confidential, and available regardless of which platform you play on:

• National Problem Gambling Helpline (NPGH) — (02) 8248-9568. A 24/7 hotline run by PAGCOR in partnership with the Seagulls Flock Organization, offering confidential counseling, crisis intervention, and referrals for players and their families.
• National Center for Mental Health (NCMH) Crisis Hotline — dial 1553, or 1800-1888-1553 toll-free, for immediate emotional support during a mental health crisis.

You can also reach out to PH90 support directly to ask about limiting or closing your account — you do not need to explain why.

Scope of These Terms

• If a player accesses any part of the PH90 website or application, it will be deemed to be subject to: (i) the following terms and conditions ; (ii) the privacy terms of the website ; and (iii) the rules regarding betting or gaming products (commonly referred to as "terms"), and is considered to accept and understand all terms.
• PH90 may change these Terms of Service from time to time. All changes will be posted on the website. If any changes are not acceptable to the player, the player shall stop using the site and/or close the account. Continued use after changes take effect means the player accepts the change.
• Players should be aware that accessing and/or using the website may be illegal in certain countries. It is the responsibility of the player to ensure their access complies with applicable laws in their jurisdiction of residence.

Account Application

• All applicants must be at least 18 years of age to place a bet or register on PH90. PH90 reserves the right to require proof of age and to freeze an account before the relevant information is provided. PH90 strictly enforces rules against underage gaming.
• All information provided upon registration must be accurate and complete, or the account will be frozen. All bets placed before an account is frozen, regardless of outcome, remain valid.
• By registering, the player agrees that PH90 may perform identity, credit, and other verification checks as required by law or regulators, and reserves the right to freeze or limit the account until verification is confirmed.

Account Information

• Players choose their own username and password when registering and must keep this information confidential — the player is responsible for all activity on the account.
• A bet is established if there are sufficient funds in the account and the player's username and password are entered correctly, whether or not authorized by the player.
• If a player believes a third party knows their login details, they should change them immediately through the website, or contact support if any information has been forgotten.
• Once logged in, players can view their current balance and transaction history at any time.

Account Freeze

• To close an account, contact PH90 support. Any negative balance must be paid immediately, and unsettled bets must be resolved before the account can be closed.
• PH90 reserves the right to close or freeze an account at any time, including where a player has become bankrupt, is believed to have used fraudulent or illegal means, has treated other players unfairly or deceptively, or where required by police, a regulatory body, or a court.

Website Use

• A player's device or internet connection may affect site performance. PH90 does not guarantee error-free operation and is not responsible for malfunctions caused by a player's own equipment or network connection.
• Game results produced by PH90 are random and fair. Deceptive, dishonest, or illegal use of the website will result in account action and, where applicable, legal remedies, with the player responsible for any resulting losses to PH90.
• In the event of a communication or system failure, PH90 is not liable to the player or any third party for such failure, and reserves the right to remove affected products and take steps to correct the issue.
• PH90 may modify or correct the products offered on the site at any time for any reason.
• Deposits made on PH90 are subject to wagering (turnover) requirements before funds can be withdrawn — check each promotion for its specific multiplier.
• Parts of the site or an in-progress game may be interrupted for maintenance or product changes. PH90 will retain game results recorded before such an interruption.
• PH90 reserves the final decision on the outcome of a game in the case of errors caused by unpredictable human or system factors, or exchange rate differences.